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Email System

Setup Guide

How to implement the welcome sequences and weekly broadcast campaigns. Works in ActiveCampaign, HubSpot, Mailchimp, Klaviyo, Brevo, and most ESP platforms.

Part 1: Contact Segments

Create these two segments before building any automation. Both should be dynamic — contacts move between them automatically as their status changes.
1

Verified Accounts

Contacts who completed identity verification and have an approved trading account.
Criteria: account_status = approved OR kyc_status = verified.
Trigger: enroll in the Verified Welcome Sequence.

2

Unverified Accounts

Contacts who registered but have not completed KYC verification.
Criteria: account_status = registered AND kyc_status = incomplete OR pending.
Trigger: enroll in the KYC Nudge Sequence.

Exit condition

If a contact in the KYC Nudge Sequence completes verification at any point, stop the KYC sequence immediately and enroll them in the Verified Welcome Sequence. Most platforms handle this with a goal condition.

Part 2: Verified Welcome Sequence

Trigger: contact enters the Verified Accounts segment. 8 emails over 5 days.
Email Timing Send Time
Email 1 Day 1 9:00 AM recipient timezone
Email 2 Day 1 3:00 PM recipient timezone
Email 3 Day 2 9:00 AM recipient timezone
Email 4 Day 2 3:00 PM recipient timezone
Email 5 Day 3 11:00 AM recipient timezone
Email 6 Day 4 9:00 AM recipient timezone
Email 7 Day 4 3:00 PM recipient timezone
Email 8 Day 5 11:00 AM recipient timezone
Set delays as 24-hour increments from the trigger. Email 1 sends immediately on trigger. Email 2 sends 6 hours after Email 1. Day 2 starts 24 hours after trigger.

Personalisation

Replace [First name] in every template with your platform's first name variable (e.g. {{first_name}} in most platforms).

Part 3: KYC Nudge Sequence

Trigger: contact registers but is not yet verified (enters Unverified Accounts segment). 3 emails.
Email Timing Send Time
Email 1 24 hours after registration
Email 2 3 days after registration
Email 3 7 days after registration

After Email 3

Do not continue automated nudges after 7 days. Move contacts who still have not verified to a dormant segment for manual review or periodic re-engagement only.

Part 4: Weekly Broadcast Campaigns

Two recurring campaigns sent every week to all verified contacts with marketing consent.

Campaign 1

Weekly Economic Calendar

Every Monday, 9:00 AM recipient timezone.

Who: all verified contacts with marketing consent.
CTA: links to Yadix platform login.

Campaign 2

Weekly Market Update

Every Friday, 3:00 PM recipient timezone.

Who: all verified contacts with marketing consent.
CTA: links to Yadix platform login.

To upload: use the HTML or Code template option in your platform. Paste the full HTML file directly. The {{{{unsubscribe_link}}}} placeholder is replaced automatically by your platform.
To update each week: replace the intro paragraph, event list (calendar), and market card data (update). The HTML structure stays the same — only the data inside changes.

Before You Send

●  CTA links in both HTML templates point to https://yadix.com. Confirm this is the correct destination before sending.
●  The brand color used throughout the templates is #23527c. If your primary brand color differs, find-and-replace this hex code before uploading.
●  Footer line: Yadix, Regulated by FSA (Seychelles). Confirm this is the correct legal entity for outbound email compliance.
●  Physical address in footers: Global | yadix.com. Verify this is correct for your jurisdiction.